Our smart duplicate detection notifies and prevents duplicates using several methods.
- Duplicate list (Are you looking for?)
- How does it work?
- List of identical records are displayed so users can inspect before creating new records that already exist
- A list of duplicates appear when you key in mobile number or email that is identical to an existing record
- Where can I see it?
- When adding/editing a new lead from [New lead] button at lead.mhub.my/leads
- When adding/editing a new customer from [New customer] button at lead.mhub.my/customers
- How does it look like?
- How does it work?
- Duplicate prevention (Error message when attempting to create customer)
- How does it work?
- When keying mobile number or email that is identical to an existing record and attempting to save, an error message will appear
- How does it work?
- Duplicate warning (Potential duplication)
- How does it work?
- Shows a warning and users may click [View] to view the list of identical records across the system
- [View] --> List of identical records are displayed so users can inspect before creating new records that already exist
- A list of duplicates according to mobile number or email that are identical to other existing records
- Where can I see it?
- At the lead profile page of a lead with duplicates
- At the customer page of a customer with duplicates
- How does it look like?
- How does it work?