For bankers:
- Receive a new loan application case/lead (via SMS or app notification)
- Login to the MHub Bankers app to view the details
- Contact the purchaser directly for more information and to follow up
- Update the loan status:
- New
- Wrong Info
- Unreachable
- Pending Docs
- Docs Submitted
- LO Issued
- Loan Re-appealed
- LO Signed
- Loan Rejected
- Customer Rejected LO
- Cancelled by Customer
- Cancelled by Developer
- Add the appropriate remarks regarding the status to update the developer