▼ Not available for Agent and Basic Siteplan user access role
View User account types for more info
Bookings > (Unit #/Purchaser's Name) > Booking Overview
- Click Bookings at the Showroom homepage
- Click on the unit number you would like to cancel (Use the search function to search for the specific unit number or purchaser's name)
- Select Cancelled by developer at the status dropdown
- Select the Cancellation Reason from the drop-down, and enter any relevant notes. Cancellation Reason can be configured manually using these steps.

- Select checkbox Cancel all pending loan applications
This will cancel the loan process and automatically inform all bankers about the cancellation via SMS
- Click Confirm